5 Whys Analysis Self-Paced Online Training Course

This 5 Whys Analysis online training will take you through step by step how to use this important and widely used a problem solving tool. 

The application of the 5-whys analysis provides a fact based and structured approach to problem identification and correction that focuses on not only reducing defects but also in eliminating them. The 5-why analysis approach is a powerful tool that is used in many companies to quickly investigate problems. The 5-why analysis is commonly used in lean manufacturing, six sigma projects and Corrective and Preventive Action (CAPA) projects.

Who should take this course?

Regardless of the industry sector a person works in and their job role, they are likely to be involved in problem solving for the most part of their workday. This elearning course is designed for all roles in a company and will help anyone who wants to improve their problem solving skills. 

It is particularly suitable for  the following types of people; 

• Individuals with an interest in lean manufacturing.
• Individuals with an interest in problem solving.
• Individuals with an interest in learning continuous improvement practices.
• Individuals working on Corrective and Preventive Action (CAPA) projects.

• Understand what is root cause analysis.
• Explain the origin of the 5 Whys.
• Understand when to use the 5 Whys.
• Understand how to use the 5 Whys.

Dr. Fiona Masterson. 

Fiona is the founder of The Learning Reservoir. She has 25+ years of parallel paths in quality management, operations management and education. She has broad technical expertise encompassing quality systems compliance, quality standards implementation, regulatory affairs and operations management. She has worked in start-ups and high‐tech, fast paced manufacturing environments. She lectures part-time in technical universities on subjects related to her industrial expertise.

Fiona has Bachelor and Masters of Science degrees, and a Doctorate in Mechanical Engineering. Her Doctorate focused on innovative drug/device combinations products. Fiona is a certified lead auditor. Fiona has published in peer reviewed journals on topics such as medical device and pharmaceutical regulatory affairs, on-the job training and innovative training technologies and strategies.