Diploma in Business Process Management
Details
Major advances in technology have resulted in the widespread implementation of information systems into businesses and organisations. The management of processes and data is critical to the overall success of a business. This free online Diploma course introduces the learner to business processes and their management. The course will explain business intelligence and knowledge management systems, systems analysis, systems design and systems implementation. This course will also give learners a basic knowledge and understanding of how to design, test and implement information systems for a business process. This Diploma course will be of great interest to business professionals, as well as any learner wanting to expand their knowledge and understanding of business process management.
CERTIFICATIONTo qualify for your official ALISON Diploma, Certificate or PDF you must study and complete all modules and score 80% or more in each of the course assessments. A link to your Diploma certificate will then appear under the My Certificates heading of your My Account page.
LEARNING OUTCOMESHaving completed this course the learner will be able to: - List and explain the elements in the study of information systems; - Describe the system output flow and users; - Describe the “Business Process” model; - Identify the difference between data and information; - Read data flow diagrams; - Describe the terms “balanced” and “top-down partitioning”; - Read systems flowchart; - Read entity-relationship diagrams; - Describe the process known as “decision-making”; - List the three steps in decision-making; - Describe the functions of neural networks; - Explain what is meant by “groupware systems”; - List the different meanings of systems development life cycle; - Explain the activity known as “business process engineering”; - Describe a system survey and outline its goals; - Describe the term “structured systems analysis”; - List the goals of systems selection; - List the different steps involved in the process of evaluating the vendor proposals; - Explain how the project completion report is approved; - Explain the term “system maintenance”.
Outline
Module 2: Logical Components of a Business Process
Module 3: Management Uses of Information
Module 4: Reading Data Flow Diagrams
Module 5: Reading System Flowcharts
Module 6: Reading Entity – Relationship Diagrams
Module 7: Management Decision Making
Module 8: Information Tools
Module 9: Knowledge Management
Module 10: Diploma in Business Process Management – First Assessment
Module 11: System Development
Module 12: Business Process Engineering
Module 13: Systems Survey
Module 14: Structured Systems Analysis
Module 15: Systems Selection
Module 16: Intermediate Steps in System Selection
Module 17: Systems Design
Module 18: Systems Implementation
Module 19: Systems Operation
Module 20: Diploma in Business Process Management – Second Assessment
Module 21: Diploma in Business Process Management – Final Assessment
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