Details
Operations management is of central importance to any organisation, whether they are manufacturing companies producing physical products or organisations offering services, or whether the organsiation is in the private, public or voluntary sectors. This free online course reviews a wide variety of topics from the development of operations management, to the role of the operations manager, the transformation model, planning and scheduling methodologies and practices, and inventory and quality management. This course will give learners a thorough understanding and knowledge of operations management and its organisational and managerial applications. The course is ideal for learners working in organisations, or who would like to work in organisations, and who want to contribute to the development of the organisation in the area of operations management.
CERTIFICATIONTo qualify for your official ALISON Diploma, Certificate or PDF you must study and complete all modules and score 80% or more in each of the course assessments. A link to your Diploma certificate will then appear under the My Certificates heading of your My Account page.
LEARNING OUTCOMESUpon completion of this course you will know the three basic components of operations management and the strategies used in business development. You will gain a good knowledge of the relationship between operations, productivity and competitiveness. You will be able to identify the difference between manufacturing and a service organisations. You will know the different types of development that occurs when managing operation in an organisation. This course will help you to understand the important responsibilities and decision making that an operations manager must deal with on a day-to-day basis.You will understand the concept of a transformation model for analysing operations. You will understand the functions of inventory and quality management.
Outline
Module 2: Development of Operations Management
Module 3: The Operations Manager
Operations Management Assessment 1
Module 4: The Transformation Model
Module 5: The Boundary of the Operations System
Module 6: Operations Management Strategies
Module 7: Applying Operations Management - Inventory and Quality Management
Operations Management Assessment 2
Operations Management End of Course Assessment
Welcome to ALISON – a five million-strong, global online learning community, filled with free, high-quality resources to help you develop essential, certified workplace skills.
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