Diploma in Six Sigma

The Diploma in Six Sigma is a free online quality management course that describes a set of techniques and tools which seek to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified value targets, for example: reduce process cycle time, reduce pollution, reduce costs, increase customer satisfaction, and increase profits. In this free online Diploma course the learner will be introduced to important Six Sigma concepts such as using control charts, Design of Experiments and Taguchi methods which are very important tools used in Statistical Process Control (SPC); Benchmarking which is the process of comparing one's business processes and performance metrics to industry bests or best practices from other industries; How Six Sigma processes are powerful tools that managers can use to identify and solve supply chain problems. This free online course will be of great interest to all professionals who work in the areas of Six Sigma, Quality Management and manufacturing who would like to learn more about the techniques and tools used in Six Sigma projects. It will also be of great interest to all learners who would like a career in the area of Six Sigma and quality control.

To qualify for your official ALISON Diploma, Certificate or PDF you must study and complete all modules and score 80% or more in each of the course assessments. A link to your Diploma certificate will then appear under the My Certificates heading of your My Account page.

Having completed this course the learner will be able to: - Describe the basics of Statistical Process Control; - Define and apply control charts; - Describe and use control charts for attributes; - Describe and use control charts for variables; - Describe control chart pattern; - Describe to use Design of Experiments to understand and optimize process settings; - Explain and apply the statistical techniques used in Six Sigma; - Define what an experiment is; - Describe the various types of variables; - Outline the steps in planning Design of Experiments; - List the advantages of Design of Experiments; - List and explain the three major approaches to using Design of Experiment; - Describe the development of Taguchi Methods by Genichi Taguchi; - Describe typical Quality Engineering applications; - Explain how Taguchi Methods reduce variability of response to maximize robustness; - Define Robust Design and Taguchi's key contribution to it; - Describe Taguchi's Product Design approach; - Define benchmarking and list its benefits; - Describe the key elements of the Benchmarking Code of Conduct; - List the steps of widely used benchmarking procedures; - Describe management's benchmarking challenge; - Define what supply chain management is; - Describe how Six Sigma can be used in supply chain management; - List examples of supply chains that have Six Sigma processes; - Describe management's challenge of integrating Six Sigma processes into supply chain systems.