Details
The ability to meet International Standards in Quality Management is now a key requirement for most modern businesses and organisations, particularly in the area of manufacturing and production, and they have been adopted in over 100 countries. International Standards ensure that consumers can purchase items from different manufacturers and know those items will perform equally. Well known standards include the ISO 9000 series, the ISO 14000 series related to environmental performance, the ISO 10000 series, and the QS 9000 series related to the automotive industry. In this free online course you will learn why these International Standards were introduced, how companies can prepare to introduce these standards and the benefits of implementing them. This free online course will be of great interest to all quality management professionals who would like to learn more about International Standards, their implementation and benefits. The course will also be of great interest to all learners who would like a career in the area of quality management.
CERTIFICATIONTo qualify for your official ALISON Diploma, Certificate or PDF you must study and complete all modules and score 80% or more in each of the course assessments. A link to your Diploma certificate will then appear under the My Certificates heading of your My Account page.
LEARNING OUTCOMESHaving completed this course the learner will be able to: - List and describe the development of various quality standards such as ISO 9000, ISO 9001, QS 9000, ISO 1400 and ISO 10000 series; - Describe the implementation of quality standards such as ISO 9000 series and QS 9000; - Compare and contrast quality standards such as ISO 9000 series and QS 9000; - Describe the use of Quality Function Deployment, House of Quality, Kano Model, Design Failure Mode and Effects Analysis (DFMEA), Poka-Yoke and Kaizen Blitz in quality management.
Outline
Module 1: Fundamentals of Quality Standards
Module 2: Fundamentals of Quality Standards Assessment
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